Beyond Data: How to Build a Successful ITAM Program by Focusing on People
IT Asset Management (ITAM) is all about maximising the value of your organisation’s technology. However, achieving this goal requires a three-pillared approach: data, process and people. While data is often seen as the key to driving solutions, it’s only one piece of the puzzle.
Putting the AI in ITAM
In 2024, AI is transforming ITAM, with a focus on building trust. Some tools use AI to suggest changes to licenses, while others plan to make it easier to ask questions and analyse data. IT managers may assist with AI contracts, and AI’s key role is in improving cost control for the growing AI-driven cloud infrastructure.