Software Asset Management

Managing SaaS Software: Navigating Benefits and Avoiding Pitfalls

In today’s enterprise IT environments, the use of Software as a Service (SaaS) has become widespread and is considered by many as the next frontier. SaaS solutions are popular for their scalability, cost-effectiveness, and ease of implementation, making them appealing to businesses aiming to enhance their operations. SaaS solutions however also present certain challenges and risks.

Software Asset Management

Enhancing Cybersecurity with Software Asset Management (SAM)

Software Asset Management (SAM) enhances cybersecurity by providing visibility into software assets, enabling proactive risk management, and ensuring regulatory compliance. SAM’s capabilities support vulnerability management, compliance checks, and efficient incident response, making it essential for organisations aiming to strengthen their cybersecurity posture and mitigate digital risks.

ITAM Toolset Support

We provide comprehensive support for ITAM systems.

We are tool agnostic and work with leading providers such as Flexera, ServiceNow and Snow to provide you with end-to-end support for your chosen toolsets.

Home » Technical Services » ITAM Toolset Support

We understand that implementing an ITAM system is just the beginning.

Our team of experienced professionals proactively ensures that business contextual information is reported on between your ITAM tool and essential systems like HR, cloud service providers, CMDB, vendor portals (such as Microsoft 365), and virtualisation technologies.

If the data doesn’t make sense to us, it certainly won’t to you. So therefore, we identify root cause and work with client subject matter experts to resolve and mitigate the risk of the reporting of misinformation.

Our technical services go beyond mere system maintenance.

We collaborate closely with each client, comprehensively understanding their specific goals, environments, and requirements. By offering creative and informed advice, we help you unlock the full potential of your IT assets and maximise the value derived from your data.

What makes us different is our deep expertise in ITAM tooling enabling clients to better understand the data.

We have an in-depth understanding of the complexities of these systems, enabling us to provide tailored recommendations to enhance system performance and efficiency, and swiftly identify and resolve any issues.

As your technical support partner, you can be confident that your ITAM system is in capable hands, allowing you to focus on your core business operations.

Balaji Janardhanan

Head of Technical Operations

Balaji is an internationally experienced, consulting professional with over 20 years of extensive experience across a wide portfolio of Business & IT engagements.

See More Team Members

Contact us today about our ISO Alignment and stay up-to-date with the latest developments in ITAM

The ISO 19770-1 certification program Certification for companies validates their ITAM practices against an established industry standard, providing assurance to customers that they are following best practices. It also demonstrates a commitment to continuous improvement and staying up-to date with the latest developments in ITAM.

Rest assured, we prioritise your privacy and promise a spam-free experience when you sign up for our info pack.