With Atlassian’s acquisition of AirTrack Software, expect improved asset and configuration management through the new Assets Data Manager, bringing comprehensive and automated data quality solutions to Jira Service Management Premium and Enterprise users.
The initial steps include:
Our goal is to ensure a smooth and successful implementation of the platform for your organisation.
This includes addressing technical requirements, installing the package, and connecting available data sources into the platform.
Once this is complete, we will review the data from your chosen data sources to ensure it is in a compatible format for consumption and ingestion. We will also highlight any potential issues with the data at this stage.
We will apply any standard cleansing rules as needed. Once your data is imported and aggregated, we will guide you through the process of configuring and maintaining the platform, including data normalisation and setting data-source priorities.
Our team has extensive experience in ITAM and we will use this expertise to review your IT data in the platform. We will set up a series of standard reports and dashboards for each data source, providing you with immediate benefit from Data Manager’s capabilities.
This can range from basic day-to-day usage to more advanced techniques for getting the most out of the platform. We are also available to answer specific questions on an ad-hoc basis.
Assets Data Manager is designed to ensure your data is always complete, current, and correct, significantly enhancing your configuration, asset, and service management practices. By maintaining trustworthy data, you can make better-informed decisions, bolster security measures, and reduce operational costs effectively.
Data Manager provides a unified pipeline for asset and configuration data directly into JSM Asset information schemas. This integration allows you to fully leverage the power of the Jira platform, automating data quality improvement initiatives and streamlining your IT operations.
Leveraging TMG’s extensive experience, we support numerous companies in managing a vast array of devices and systems. Our expertise ensures seamless transitions and optimizes data management practices, providing you with the best possible service.
We stand out in the data management landscape due to a unique and compelling reason—we share a deep-rooted legacy with Data Manager’s foundation technology. Our intimate involvement in AirTrack solutions means we possess unrivalled expertise and understanding of its capabilities.
We have successfully implemented and managed this technology for numerous clients, providing robust data management solutions. Now we are partnering with Atlassian to bring this extensive experience to Data Manager.
In working with us, you align with a team that understands the DNA and advanced features of the Data Manager technology. Our collaboration with Atlassian ensures you receive the most knowledgeable and effective support available, optimising your data management practices and driving your business forward.