In 2024, AI is transforming ITAM, with a focus on building trust. Some tools use AI to suggest changes to licenses, while others plan to make it easier to ask questions and analyse data. IT managers may assist with AI contracts, and AI’s key role is in improving cost control for the growing AI-driven cloud infrastructure.
As we move further into the digital age, organisations are constantly adapting to evolving technologies. Microsoft recently announced significant changes to its product lifecycle support, retiring several products and ending support for others in 2024.
With a volatile global market currently, we are seeing increased software vendor audits. Here we discuss things to know and inherit risks associated with vendor audits.